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Student support

The Australian state of Queensland prides itself on being a supportive, friendly and welcoming place for students. Tens of thousands of international students call Queensland their second home. We want to ensure students are supported and have a safe and happy experience when they choose to live in Queensland. Through the Queensland Student Hub Network, students can access a range of support services including free resources and information, workshops and events, 24-hour phone support and access to student support officers. Students can currently talk to a student support officer over the phone via 0413 187 831.

When to call 1800QSTUDY 

The 1800QSTUDY  (1800 778 839) hotline is a phone service dedicated to helping international students. Some of the areas they can help you with include:

  • Accommodation
  • Public transport and travel 
  • Employment 
  • Health and wellbeing 
  • Legal 
  • Complaints

If you need help with English, a translation service is available – just ask when you call 1800QSTUDY  (1800 778 839). 

1800QSTUDY  (1800 778 839) is not an emergency service number. In an emergency, please dial Triple Zero (000) and ask for police, fire, or ambulance. 

Find a physical hub

Cairns Student Hub

Located in the heart of Cairns city, the Cairns Student Hub provides a welcoming space for students to connect with fellow students, colleagues, and the wider student community.

Open Monday to Friday | 11am – 5pm

Phone: 0455 521 077

Location: 93/105 Lake St, Cairns City



Gold Coast Student Hub

The Gold Coast Student Hub is a study, support and networking space designed by students for students right in the heart of Southport.

Open Monday to Friday | 10am – 5pm

Phone: 07 5556 6100

Location: 43 Nerang Street, Southport Gold Coast



Rainbow Hub

The Rainbow Hub is a free space in Brisbane and Cairns designed to support and empower international LGBTQI+ students and friends in Queensland.

For more information, please visit the Rainbow Student Hub Facebook Page.