Book an appointment with a Support Officer
Our support officers are available 10am to 4pm Monday to Friday and can provide support via online chat, phone or a video call – whichever suits you. You can book an appointment with a support officer on our Vygo platform.
How to book an online appointment
Step 1: Check your eligibility
Queensland Student Hub users must be over the age of 18 years.
Step 2: Complete a short enrolment process
To access the Queensland Student Hub, students are required to provide some personal details as part of a short enrolment process.
Step 3: Select a support service
The online Queensland Student Hub offers both a ‘General Q&A chat’ and appointments with ‘Student Support Officers’, you can choose to use online chat, phone, or a video call – whichever suits you.