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Queensland Student Hub homepage

Book an appointment with a Support Officer

Our support officers are available 10am to 4pm Monday to Friday and can provide support via online chat, phone or a video call – whichever suits you. You can book an appointment with a support officer on our Vygo platform.

Book an appointment

How to book an online appointment

Step 1: Check your eligibility

Queensland Student Hub users must be over the age of 18 years.

Step 2: Complete a short enrolment process

To access the Queensland Student Hub, students are required to provide some personal details as part of a short enrolment process. 

Step 3: Select a support service

The online Queensland Student Hub offers both a ‘General Q&A chat’ and appointments with ‘Student Support Officers’,  you can choose to use online chat, phone, or a video call – whichever suits you. 

Book an appointment